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Due to increasing demand for medical appointments, we kindly request that patients assist us in managing our schedule efficiently. This will enable us to accommodate all patients who require medical attention in a timely manner.

 

Cancellation Policy:

If you are unable to attend your scheduled appointment, please notify us as soon as possible. This will allow us to offer the appointment slot to another patient in need.

 

Late Cancellation or No-Show Fee:

Please note that failure to cancel or reschedule your appointment within 2 hours of the scheduled time may result in a penalty fee of $10. This fee will be applied to your account and must be paid before your next appointment.

 

Why is this policy necessary?

We understand that unforeseen circumstances may arise, and we appreciate your cooperation in helping us manage our schedule. By canceling or rescheduling your appointment in a timely manner, you will be helping us to:

• Reduce wait times for other patients

• Ensure that our medical staff can attend to patients who require urgent attention

• Maintain the efficiency of our clinic operations

• How to cancel or reschedule your appointment:

If you need to cancel or reschedule your appointment, please call us at 095539950 during our business hours. You can also email us on [email protected] or using our online portal on www.vecahealth.co.nz to cancel or reschedule your appointment.

 

We appreciate your cooperation

We value your time and appreciate your understanding in this matter. Your cooperation will help us to provide better service to all our patients.

Thank you for your attention to this matter.

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